Frequently Asked Questions

Got Questions? We've Got Answers

We know you might be wondering how TRASHCAN MOVERS works, what to expect, or whether we serve your area. This page covers everything you need to know — and if we missed anything, just contact us and we’ll be happy to help.

Still Have Questions? Our Staff Would be Happy to Assist You.

We handle the movement of your trash and recycling bins on collection day. We roll them out to the curb before pickup and return them afterward — with photo proof and real-time updates included.

Not at all. As long as your bins are accessible and any gate codes are provided, we’ll complete the service without needing to disturb you.

You’ll receive a photo confirmation with a timestamp in your email after every visit. This ensures transparency, trust, and peace of mind.

We serve both homeowners and businesses. Whether you’re managing a household, rental property, or commercial location, we have flexible plans to fit your needs.

Yes. All transactions are processed through secure, third-party platforms like Stripe. We never store your card details on our servers.

Yes — we offer on-demand options like bin cleaning, vacation rental trash support and after party cleaning services, with no subscription required.

We currently operate in Halifax, Beechville, Bedford, and Dartmouth. More neighbourhoods are coming soon. You can check service availability here.

Yes, to cancel you subscription, login into your account and click Cancel. The cancellation will take effect at the end of the selected plan either Monthly or Quarterly.